Your van

Overview

Overview

A competitive product offering Comprehensive or Third Party Fire and Theft cover for a wide range of drivers with Vans, up to and including 3.5 tonnes

What’s great about Your Van?

  • An established product offering wide cover as standard, which can also be enhanced by choosing from optional additional covers to tailor to your customers’ individual requirements
  • Approved Repairer Network – where damage to your customer's vehicle is covered by their policy we'll arrange accident recovery, book the vehicle into an Approved Repairer and provide a lifetime guarantee on repairs
  • Uninsured Driver Promise – where cover is Comprehensive we will refund any excess and no claim discount will no be affected if the accident is proved to be the fault of an uninsured driver
  • Loaned Vehicle Cover – where cover is Comprehensive we will cover any motor vehicle up to 3.5 tonnes loaned to the Policyholder for up to seven days by a garage, motor engineer or vehicle repairer while the vehicle we cover is being serviced, repaired or having a MOT test
  • Replacement Locks – where cover is Comprehensive if the ignition keys are lost or stolen, we will pay for the replacement of the affected locks, lock transmitter and interface. If the claim is solely under this section your no claim bonus will not be affected
  • New Vehicle Replacement – where cover is Comprehensive for vehicles up to 6 months old, purchased from new and repair costs exceed 60% of the list price
  • Continental Use – the policy meets the minimum legal requirements in other European Member countries (full policy cover may be provided subject to an additional fee)

Additional Covers which may be available are

  • Option to Protect no claims discount
  • Breakdown Assistance
  • Replacement Van Cover
  • Foreign Use
  • Trailer Cover

Service channels

You can now quote and buy Personal Lines, including Your Van, on Fast Trade. To quote and buy Your Van cover, access documents and policies instantly and speak to expert underwriters through Live Chat, head to Fast Trade today.

  • This product may be available on your Software House. Please contact them for more information.

Please contact your Aviva Sales Manager or usual underwriter for more information.

The Competition and Markets Authority (CMA)

To assist you with your submission to the CMA here are our 2017 average no claims discounts.

Number of years no claim discount Average NCD discount in 2017
1 year 32%
2 years 33%
3 years 35%
4 years 37%
5 years or more 41%

For more information about Target Market statements please visitpersonal line motor insurance.

Documents

Key documents

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All current documents

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Motor Insurance Database

Service channels

You can now quote and buy Personal Lines, including Your Van, on Fast Trade. To quote and buy Your Van cover, access documents and policies instantly and speak to expert underwriters through Live Chat, head to Fast Trade today.

  • This product may be available on your Software House. Please contact them for more information.

Please contact your Aviva Sales Manager or usual underwriter for more information.

Claims

We recognise the impact that a claim can have on your client’s business. We want to get your customers back to business as quickly as possible.

Claims contacts and services

New claims

We offer a complete claims service.

  • 24/7/365 Personal Motor Claims team.
  • Fast and simple claim reporting.
  • UK-based first notification of loss service.
  • Book the vehicle into repairers on first phone call.

Reported claims

  • Dedicated commercial motor claims experts.
  • We proactively manage vehicle off-road time for your clients.
  • Fast total loss decisions.
  • Lifetime guarantee on repairs through our approved network.
  • Specialist technical and bodily injury teams.

Service channels

You can now quote and buy Personal Lines, including Your Van, on Fast Trade. To quote and buy Your Van cover, access documents and policies instantly and speak to expert underwriters through Live Chat, head to Fast Trade today.

  • This product may be available on your Software House. Please contact them for more information.

Please contact your Aviva Sales Manager or usual underwriter for more information.

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