Retail and Wholesale


What is it?

  • Our Retail and Wholesale product provides a range of tailored covers for businesses, where the limits in a package policy aren’t enough.
  • This product is suitable for those larger businesses that operate from single or multi locations but in addition to retailing, also engage in wholesale activities, whilst still benefiting from a single policy to administer.
  • The product also provides automatic levels of cover include business interruption for unspecified suppliers and customers, prevention of access and failure of utilities.
  • If a package product is more appropriate, please take a look at our Shop and Salon or Commercial Combined products. Available to quote and buy online.


Benefits of using Aviva’s approved repairer network include:

  • Repairs guaranteed for 12 months

You can add cyber cover to this policy

You can add cyber cover to any commercial combined policy (excluding Fast Trade) at new business, mid-term or renewal – just get in touch with your usual underwriter.

Find out more about Cyber

For more information about Target Market statements please visitretail,wholesale,distributio.


Key documents

  • To access key documents please log in.

All current documents

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We recognise the impact a claim can have on your customer’s business. We want to get them back to normal as quickly as possible.

Claims contacts and services

New claims

Fast and simple notification of claims.

  • Notify new commercial property claims 24/7/365 - online or by freephone, fax or e-mail.
  • 24/7/365 help from emergency plumbers, glaziers and locksmiths to ensure your customers aren’t left in a vulnerable position.
  • UK-based.
  • Rapid deployment of loss adjusters.
  • Tried and tested weather response plan.

Reported claims

Claims experts:

  • Dedicated commercial property teams in Southend and liability teams in Glasgow.
  • Proactively minimise impact of a claim to your customer’s business.
  • Interim payments to keep your customers trading.
  • Online claims tracking.
  • 12 months guarantee on repairs carried out by our approved network.
  • Claims solutions for all your customers - from sole traders to large organisations.

Quote and buy

Does your client:

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