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  1. Prism survey – your results are in

    We conduct a survey three times a year with around 200 brokers in a survey we call ‘Prism’. It’s our most important temperature check for your views on how we’re doing. The latest results are in so here’s what you said...

    Published: 2015-02-03

  2. Thoughts from Fraser

    I’m really looking forward to 2015 and spending more time with you, our brokers. Here at Aviva, we’re in a great position to help support you win and retain business like never before.

    Published: 2015-02-03

  3. Keeping your fleet customers on the road

    In the event of an incident or an accident, our customers can contact us immediately by phone or email as our UK-based claims centres are open 24/7. A dedicated personal claims handler will respond, and work with you from beginning to end to settle the claim quickly and fairly.

    Published: 2015-01-21

  4. Driving motor claims reform

    At Aviva, we are doing everything we can to encourage claims reform in our industry. In the past, the motor claims market has thrown cash at problems without any real thought on the consequences of its actions. We are taking another route to tackle the UK's compensation culture on whiplash and low-impact claims.

    Published: 2015-01-21

  5. Aviva, your first thought for fleet cover

    Did you know that Aviva have been providing motor fleet cover for over 50 years? In fact, we’re one of the largest fleet insurers in the UK with some 402,000 lorries, vans and cars. Last year, we handled c.43,000 claims (and that doesn't include bodily injury).

    Published: 2015-01-19

  6. Phil Bayles' New Year message

    Firstly, I just wanted to wish you a very happy and prosperous New Year. Although there are lots of big macro issues swirling around us such as the UK general election, the economic prospects on the ground are still largely favourable so hopefully we can all look to the coming year with some cautious optimism.

    Published: 2015-01-08

  7. Phil Bayles' New Year message

    Firstly, as one of our Club 110 Members I just wanted to wish you a very happy and prosperous New Year. Although there are lots of big macro issues swirling around us such as the UK general election, the economic prospects on the ground are still largely favourable so hopefully we can all look to the coming year with some cautious optimism.

    Published: 2015-01-08

  8. We’re Dementia Friends, are you?

    Last May, Aviva signed up to the Dementia Friendly Financial Services Charter. Since then we’ve been working with the Alzheimer’s society to offer our employees their online Dementia Friends course. By building the course into our own training we are the first Insurer in the UK to offer this to employees, and we’d love to share it with you too.

    Published: 2015-01-08

  9. Commercial policy cancellations

    From February if your client wishes to cancel their policy they will receive a pro rata rebate instead of the current short period rebate.* The cancellation rebate eligibility is subject to the usual terms and conditions.

    Published: 2015-01-08

  10. It’s never been easier to talk Distinct

    Did you know you can now chat online with one of our Distinct, high net worth underwriters? Live Chat can be found on Aviva Broker and gives you access to our experts, who can help you with your high net worth queries. It all happens in real time, so there’s no waiting around and they can give you a quick response.

    Published: 2015-01-08

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