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  1. PFK Lings tidal surge claims story

    We’ve transformed the way we handle claims, to focus on what matters to our customers. This means taking time to understand what you and your clients need from us. Never has this been more evident than when a tidal surge hit our customer PFK Lings in Lowestoft.

    Published: 2014-05-07

  2. Could you score a ‘Hole in One’?

    We’ve recently added even more specialist products, from trusted expert wholesalers, onto Marketplace, the one place to trade for specialist products. Hole in One insurance has been added (along with Selfbuild, Courier, Equestrian and Catering Van), providing cover for the increasingly popular competition, helping boost charity revenue on golf events.

    Published: 2014-05-07

  3. Community Fund update

    In April we launched the 2014 Community Fund and it’s got off to a great start, with some worthy nominations already received. Last year, Rob Starr, of Aston Scott in Hove nominated The Starr Trust and were awarded £7,500. We caught up with them to see how that money is now starting to make a difference.

    Published: 2014-05-07

  4. Changes to Aviva Personal Best

    Aviva Personal Best was launched several years ago to give you access to the sophisticated rating structure enjoyed by our Direct customers. A sustained development effort means that this structure is now available across all major software houses with widened underwriting parameters and the introduction of motor referral functionality. A single pricing structure will help manage our profitability and speed of response to new data.

    Published: 2014-04-30

  5. New Engineering Inspections site launched

    If your customers use any type of machinery, from a coffee machine to a hydraulic crane, they will need to be aware of the legislation around inspecting that equipment. To help you support your customers with this complex topic, we’ve pulled all that information together in a new, easy to navigate Engineering inspection site.

    Published: 2014-04-10

  6. Property Owners – All you need to know

    We were delighted with the great feedback we received from you about our Electronics Manufacturing industry review last year. So much so that we’ve decided to create a new review – this time covering Property Owners, our latest product to get the Aviva Premier treatment.

    Published: 2014-04-10

  7. Spring clean for Broker marketing mentor!

    We’ve made some significant changes to the layout of our broker marketing mentor site making it far easier to navigate and also added lots more content and insight from our experts.

    Published: 2014-04-10

  8. Aviva volunteers step up their support for flood victims

    Following the adverse weather and flooding in the South earlier in the year, our claims teams have been busy working hard to make sure your customers get back on their feet as quickly as possible. However, it hasn’t just been our staff in the contact centres who’ve been going the extra mile.

    Published: 2014-04-10

  9. Aviva Schemes and delegated authority – Commercial lines

    Newly appointed Head of Commercial Schemes at Aviva, Chris Hill, talks about his new role, team and vision for commercial schemes in 2014 and beyond.

    Published: 2014-04-10

  10. Focus on… Fast Trade

    This month Fast Trade celebrates it’s 5th year and we’d like to introduce you to some of the people that have contributed to it’s success. Danielle Meldrum, Head of Commercial Small Business & Online Trading, tells us about her team and how they are making it quick and simple for you to do business with us through Fast Trade.

    Published: 2014-04-09

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