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  1. Making customer payments easier

    The Aviva Broker Collections portal is already being used by over 2,100 brokers to pay their accounts online.

    Published: 2016-03-08

  2. Could your clients be underinsured?

    Of the 2000 commercial properties surveyed by BCH in 2015, 87% were underinsured. Underinsurance can be a huge risk to businesses and is increasingly complex when calculating business interruption and indemnity periods. But we’re here to help…

    Published: 2016-03-08

  3. If it’s hard to place go to Marketplace

    We know that some risks are hard to place and that you need a trusted solution. That’s where our newly improved Marketplace comes in.

    Published: 2016-03-08

  4. Improving the way you trade online

    Over the past 12 months we’ve made a number of improvements to Fast Trade, launching our award winning Prospects tool, updating policy wording and expanding appetite on certain products. But, we’re not resting on our laurels; we’re continuing to make trading online, quicker and simpler for you.

    Published: 2016-03-08

  5. Say hello to your new marketing consultant…

    Many of the brokers we talk to want to grow their business and reach new clients, but when it comes to putting together a marketing plan of how they are going to achieve this, its difficult to know where to start. That’s where Broker Mentor can help.

    Published: 2016-03-08

  6. Aviva Premier - Working hard for you and your clients

    Aviva Premier is our bespoke solution for your mid-market clients, providing the most appropriate combination of enhanced wordings, enhanced risk management, enhanced claims and trading tools for their business. Our goal is to really understand your needs and those of your clients to provide a truly tailored insurance solution.

    Published: 2016-03-08

  7. Claims – The moment of truth

    At Aviva we’re really proud of our claims service and the support we’re able to provide to customers when the worst happens and they need to make a claim. The response to the winter flooding in the north of England and the work we’ve done with the government to tackle fraudulent whiplash claims are just two ways this has really been brought to life.

    Published: 2016-03-08

  8. Preparing for the Insurance Act 2015

    With the Insurance Act 2015 coming into force later this year many brokers are getting to grips with what the Act could mean for them and their customers. This has been a key theme at our regional conferences and broker masterclasses with questions, in particular, around ‘duty of disclosure’.

    Published: 2016-03-08

  9. Reminder – Consumer credit and insolvent/bankrupt customers

    We’d like to take this opportunity to remind you that customers who are insolvent / bankrupt, and qualify as consumers under Consumer Credit Act regulations, must not be set up on Aviva credit. The only exception to this rule is if your client’s specific circumstances have been discussed with an Aviva Underwriter and they have agreed to offer a credit option. If you have any questions or need further information please get in touch with your usual Aviva contact.

    Published: 2016-03-02

  10. You can now search by policy or quote number on Fast Trade

    Following your feedback we have made changes to the way that you can search for customers on Fast Trade. Using the ‘Find Clients’ option, you can now locate your client records using a Policy or Quote Number search. When you select ‘Find Clients’ simply use the extended drop down under ‘Type’ which include the ‘Policy number’ and ‘Quote number’ search options. This is just one of a number of changes which we’re making to Fast Trade this year to make your online trading journey easier.

    Published: 2016-02-29

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