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  1. Motor Claims Centre of Excellence update

    Our aim is to always provide you and your customers with a market leading claims service. In June 2015 we announced our plans to create a single Motor Claims Centre of Excellence in Norwich. It’s now been a year since the migration of work began and whilst we recognise that some of the changes we’ve made may have caused delays for both you and your customers we wanted to share with you an update on the journey we’ve undertaken thus far.

    Published: 2016-07-01

  2. How are we on your side, by your side?

    Where do you turn when you want new regulations explained in a way that actually makes sense? When do you have time to get to the bottom of what the latest industry trend means for you? We know it’s not easy.

    Published: 2016-07-01

  3. Your customer guide to the Insurance Act 2015

    As the Insurance Act comes ever closer it's not only important that you understand the effect it will have on your procedures and processes, but that you can provide your clients with the information they need to understand what it means for them.

    Published: 2016-07-01

  4. New Supervision Pathway – Aviva Development Zone

    Are you currently a supervisor in your organisation or have staff working towards a supervisory role? If so, Aviva Development Zone has the perfect course for you.

    Published: 2016-07-01

  5. Looking for a Cricket Club solution?

    With summer upon us, there’s no better time to be thinking Cricket. And with Clubs wanting to ensure nothing interrupts their season, having the right cover in place is essential. But would you know where to turn to secure this for your client?

    Published: 2016-07-01

  6. Tailor what you hear from us about

    Last month, we told you that we’ve launched a new Broker Preference Centre. Over 2000 of you have already told us what communications you’d like to receive from us. If you haven’t updated your profile yet, what are you waiting for?

    Published: 2016-07-01

  7. July update on the CMA PNCD Information Order

    As we advised in last month’s article in The Loop, The Competition and Markets Authority (CMA) PNCD Information order comes into force on 1 August 2016. What do you need to do in order to comply with the order?

    Published: 2016-07-01

  8. How do you keep empty commercial property safe?

    From arsonists to thieves, vacant properties can attract a lot of unwanted attention. It’s important for companies to ensure that their unoccupied properties don’t look like an attractive target to would-be criminals. Unoccupancy risks can affect both residential and commercial property owners. How can unoccupied property risks be reduced?

    Published: 2016-07-01

  9. New guidance for selling personal lines add-ons

    One of the key aims of the Financial Conduct Authority (FCA) is to promote competition in the best interest of customers. That’s why they have recently introduced new rules and guidance for selling add-ons, which are important for you to know.

    Published: 2016-07-01

  10. Are you ready for the Aviva Community Fund launch?

    Here’s a date for your diaries – 13 September. Put a reminder in now because that’s when the submission window for the 2016 Aviva Community Fund will open! Find out more…

    Published: 2016-07-01

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