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  1. Phil Bayles on claims and loss notification

    For more than 320 years, Aviva has been there for customers when the unexpected happens – we want to help our customers face difficult circumstances when they need to make a claim. So, we caught up with Phil Bayles, to talk about how we can all improve this service for our customers.

    Published: 2018-12-27

  2. Making it easier to let us know about a claim

    How can we best look after your personal and commercial motor customers when it comes to a claim? The first step is to let us know about the claim as soon as possible and all the details about any third party involved, especially their phone number.

    Published: 2018-12-14

  3. Making a world of difference: a year as Global Corporate & Specialty

    2018 saw the transformation of our Corporate and Speciality Risk business into the newly rebranded Global Corporate & Specialty (GCS) division; signifying our growth into a world class operation that has earnt the trust of both corporate brokers and clients alike.

    Published: 2018-12-07

  4. Taking care of business

    Retaining the title of Insurance Times Commercial Lines Insurer of the year, as well as General Insurer of the year last week, has been a fantastic testament to the fact that we’re continuing to develop our commercial offering in line with the feedback we receive from you.

    Published: 2018-12-06

  5. Let it snow...

    As we move towards Christmas and the cold weather sets in we all start to take precautions against the impacts that weather can have on us in business and in our personal lives. But 2018 has been a year of extreme weather conditions and throughout we have help customers avoid the impacts it can have and deal with any claims as quickly and simply as possible.

    Published: 2018-12-06

  6. A look back at the Club 110 Conference

    Getting to know you and your businesses is a crucial part of the Club 110 relationship - spending time to understand what you need to grow your business, nurture and grow your people and to better service your customers through a range of support propositions exclusive to you.

    Published: 2018-12-06

  7. Broker causes celebrated at annual Aviva Community Fund finale

    In March this year, over £225,000 was awarded to the winning broker supported causes in the Aviva Community Fund.

    Published: 2018-12-05

  8. A look back on BIBA 2018

    Firmly in our calendar every May is the annual BIBA Conference and Exhibition. This year’s event saw the largest attendance of brokers and insurers to date and we enjoyed the usual two-day dose of BIBA Fever; getting to spend time with hundreds of brokers on our stand.

    Published: 2018-12-05

  9. Twelve months with the Future Leaders!

    January 2018 saw the launch of the Aviva Future Leader Programme. Nineteen broker delegates from across the UK joined the programme to become the first brokers to take on and experience the two-year broker leadership journey.

    Published: 2018-12-05

  10. Broker Roadshows landing in a city near you from February 2019!

    It’s with great excitement we’re able to announce that the new Aviva Broker Roadshows will be launched in early 2019. Heading into their fifth year, the roadshows offer brokers a unique opportunity to get closer to the wider Aviva team and our specialist partners. It's also a great chance to explore our products and services as we bring all of these around the country to you.

    Published: 2018-12-05

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