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  1. Reminder – Consumer credit and insolvent/bankrupt customers

    We’d like to take this opportunity to remind you that customers who are insolvent / bankrupt, and qualify as consumers under Consumer Credit Act regulations, must not be set up on Aviva credit. The only exception to this rule is if your client’s specific circumstances have been discussed with an Aviva Underwriter and they have agreed to offer a credit option. If you have any questions or need further information please get in touch with your usual Aviva contact.

    Published: 2016-03-02

  2. You can now search by policy or quote number on Fast Trade

    Following your feedback we have made changes to the way that you can search for customers on Fast Trade. Using the ‘Find Clients’ option, you can now locate your client records using a Policy or Quote Number search. When you select ‘Find Clients’ simply use the extended drop down under ‘Type’ which include the ‘Policy number’ and ‘Quote number’ search options. This is just one of a number of changes which we’re making to Fast Trade this year to make your online trading journey easier.

    Published: 2016-02-29

  3. Reminder - Insurance Premium Tax

    In conjunction with the November 2015 IPT increase, Aviva is using the concessionary period which means some premiums continue to rank for 6% IPT. This is a brief reminder that the concessionary period will end on the 29th February 2016, meaning that all premiums will be subject to 9.5% from the 1st March 2016.

    Published: 2016-02-18

  4. Important changes to No Claims Discount (NCD) and Claims Experience evidence

    We’re changing the number of days allowed for the production of satisfactory evidence to support NCD and Claims experience evidence from within 50 days to within 30 of days inception for our Minifleet product on Fast Trade.

    Published: 2016-02-12

  5. The devastating floods

    We’ve complete sympathy for all those who faced the devastation of storm-battered and flooded homes and businesses over Christmas and into the New Year. Our teams have worked tirelessly to care for and help our customers.

    Published: 2016-02-08

  6. 'Hire or Reward use' available on Minifleet online

    As a result of your feedback, and recognising a requirement of many customers who run small fleets of vehicles, we’ve made further enhancements to our Minifleet product allowing you to add vehicles for ‘Carriage of Goods for Hire or Reward Use’ to a Minifleet policy on Fast Trade.

    Published: 2016-01-29

  7. Regional Broker Conferences

    Our regional Broker Conferences kick off this month across the UK and this week we’re coming to Midlands and Manchester. With a strong line-up of Aviva hosts and an exciting and packed agenda, we hope to see you soon at a city near you. See full events schedule inside.

    Published: 2016-01-29

  8. Making our BIBA stand all about you

    We’re sure you’ll have 11 and 12 May in your diary already for BIBA 2016! We’ll be there, continuing our support as headline sponsor, so what do you want to hear from us?

    Published: 2016-01-29

  9. Personal Lines, selling add-ons and the FCA

    The FCA has recently introduced new rules and guidance for selling add-ons. So, what do we all need to be doing?

    Published: 2016-01-29

  10. Looking after employees

    Employers Liability might be mandatory, but it’s a topic that is so much more than just something businesses need to buy. Keeping employees healthy and safe is vital to every business. It can be done in 5 easy steps… Here’s how employers can look after their employees;

    Published: 2016-01-29

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