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  1. Say hello to your new marketing consultant…

    Many of the brokers we talk to want to grow their business and reach new clients, but when it comes to putting together a marketing plan of how they are going to achieve this, its difficult to know where to start. That’s where Broker Mentor can help.

    Published: 2016-03-08

  2. Aviva Premier - Working hard for you and your clients

    Aviva Premier is our bespoke solution for your mid-market clients, providing the most appropriate combination of enhanced wordings, enhanced risk management, enhanced claims and trading tools for their business. Our goal is to really understand your needs and those of your clients to provide a truly tailored insurance solution.

    Published: 2016-03-08

  3. Claims – The moment of truth

    At Aviva we’re really proud of our claims service and the support we’re able to provide to customers when the worst happens and they need to make a claim. The response to the winter flooding in the north of England and the work we’ve done with the government to tackle fraudulent whiplash claims are just two ways this has really been brought to life.

    Published: 2016-03-08

  4. Preparing for the Insurance Act 2015

    With the Insurance Act 2015 coming into force later this year many brokers are getting to grips with what the Act could mean for them and their customers. This has been a key theme at our regional conferences and broker masterclasses with questions, in particular, around ‘duty of disclosure’.

    Published: 2016-03-08

  5. Reminder – Consumer credit and insolvent/bankrupt customers

    We’d like to take this opportunity to remind you that customers who are insolvent / bankrupt, and qualify as consumers under Consumer Credit Act regulations, must not be set up on Aviva credit. The only exception to this rule is if your client’s specific circumstances have been discussed with an Aviva Underwriter and they have agreed to offer a credit option. If you have any questions or need further information please get in touch with your usual Aviva contact.

    Published: 2016-03-02

  6. You can now search by policy or quote number on Fast Trade

    Following your feedback we have made changes to the way that you can search for customers on Fast Trade. Using the ‘Find Clients’ option, you can now locate your client records using a Policy or Quote Number search. When you select ‘Find Clients’ simply use the extended drop down under ‘Type’ which include the ‘Policy number’ and ‘Quote number’ search options. This is just one of a number of changes which we’re making to Fast Trade this year to make your online trading journey easier.

    Published: 2016-02-29

  7. Reminder - Insurance Premium Tax

    In conjunction with the November 2015 IPT increase, Aviva is using the concessionary period which means some premiums continue to rank for 6% IPT. This is a brief reminder that the concessionary period will end on the 29th February 2016, meaning that all premiums will be subject to 9.5% from the 1st March 2016.

    Published: 2016-02-18

  8. Important changes to No Claims Discount (NCD) and Claims Experience evidence

    We’re changing the number of days allowed for the production of satisfactory evidence to support NCD and Claims experience evidence from within 50 days to within 30 of days inception for our Minifleet product on Fast Trade.

    Published: 2016-02-12

  9. The devastating floods

    We’ve complete sympathy for all those who faced the devastation of storm-battered and flooded homes and businesses over Christmas and into the New Year. Our teams have worked tirelessly to care for and help our customers.

    Published: 2016-02-08

  10. 'Hire or Reward use' available on Minifleet online

    As a result of your feedback, and recognising a requirement of many customers who run small fleets of vehicles, we’ve made further enhancements to our Minifleet product allowing you to add vehicles for ‘Carriage of Goods for Hire or Reward Use’ to a Minifleet policy on Fast Trade.

    Published: 2016-01-29

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