Let it snow...

As we move towards Christmas and the cold weather sets in we all start to take precautions against the impacts that weather can have on us in business and in our personal lives. But 2018 has been a year of extreme weather conditions and throughout we have helped customers avoid the impacts it can have and deal with any claims as quickly and simply as possible.

From the ‘Beast from the East’ to ‘Storm Callum’ the impact that extreme weather conditions can have on people both in business and in everyday life can be huge and in some cases devastating. This is often even more evident over the festive period and the new year.

To support you and your clients’ in the winter months we’ve published our updated Winter Risk Management bulletin, full of handy links to factsheets and further information on topics ranging from driving on icy roads, to the hazards of decorations in the workplace. There’s also a version of this bulletin available on Broker create to allow you to add your own branding and contact details before sending out to clients.

This is just one of several seasonal and industry specific Risk Management bulletins we’ve made available, to help support with risk prevention, equipping you and your clients with as much information and practical support as possible to help try to stop bad things from happening. But when they do, our award-winning claims service do all they can fix things for your clients as quickly as possible and with the minimum disruption to their lives and their businesses.

In July we published our first Aviva UK claims report, encouraging the industry to join us in comprehensively publishing information about how insurers manage customer claims, why some claims are declined and how consumers can do more themselves to understand whether the cover they have is what they need. Read our UK claims report..

In the UK, we paid out 96% of all claims received in 2017. That was £3.6 billion across motor, home, travel, protection, health and commercial business insurance.


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