Bishopbriggs office open - Claims and Personal Lines

Frequent and heavy snow is forecast across the UK with amber and yellow warnings still in place. After the relevant reviews, we are now in a position to reopen our office in Bishopbriggs. This means that our Motor Bodily Injury and Liability claims teams as well as our Personal Lines underwriting team are now available - however, please note we aren't up to full staffing levels at this stage.

Therefore, please continue to use the email contact details below for any claims notifications today and bear with us whilst we manage your claim(s) during this period.

Emergency Claims

For any new claims, you can email us on;

Commercial Motor

Commercial Property

Motor bodily injury


Personal Lines Motor

Personal Lines Home



Non emergency claims

Our priority is to support customers who are in an emergency situation and need our help the most. For any non emergency claims, please email us at

Thank you for your patience and bear with us whilst we prioritise helping our customers who need us the most at this time. Remember, our priority is your customers.

Contact us 

If you have any queries, please contact your Aviva claims relationship manager or your Aviva sales manager. 

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