Free customer newsletter templates now live!

After receiving feedback that our brokers would like more support with creating professionally designed customer newsletters, we've refreshed our Customer Newsletter templates.



The changes include:

  • a new smarter look and feel
  • a selection of 16 new images to choose from 
  • the option to format your text content with Bold, Underline and Italics

To create your own personalised newsletter, simply go to Broker Create on

Once on Broker Create:

  • Select the template you'd like to use from the 'Newsletters' section of the menu
  • Add your own branding, contact details and registered company information
  • Create your PDF and you're ready to go!

Having an effective contact strategy to remind your clients of the value you add and the service you provide is not only essential to client retention but can also be a great driver of growth through cross-sales and referrals. Our guide to using 'Newsletters as part of your loyalty strategy' (you need to be logged in to Aviva Broker to view) can help you define your objectives, and help you with ideas for content.


These newsletters have been updated directly as a result of your feedback so if you have any more suggestions on what types of templates you'd find useful, please contact our broker marketing manager

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