Our claims service

Do you want to find out more about our claims service? What can we offer you and your clients? Watch our latest video today.

Our latest video will take you through our claims offering and share with you our ethos when it comes to getting your customers back on their feet as quickly as possible.



Don’t forget, there are just 4 easy steps to faster claims;

1.     Contact us as soon as an accident / incident have happened, while the details are still fresh.

2.     Make sure you’ve got the right information to hand such as the vehicle registration or property details.

3.     Give us as much detail as possible, e.g. witnesses, photos, diagrams, videos, position of CCTV cameras etc.

4.     Keep hold of your personal claims manager’s direct number, to save time if you have a query.


To find out more about our claims proposition, visit http://broker.aviva.co.uk/claims/ where we have a whole host of information such as themost up to date claims contact numbers and guidance on our claims service. Alternatively, you can contact your Aviva business development manager or one of our claims relationship managers;

Claims Relationship Managers

  • Victoria Wadsworth 07966 610014- North West, North East & Midlands
  • Lillian Baxter 07966 610248- Personal Lines
  • Michelle Sloan 07800 696145- Scotland & Northern Ireland
  • Amy Cannings 07800 691307- South West & Wales, South East & London

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