Road to Reform
to always look after those who’ve been genuinely injured and pay honest claims fairly and quickly, but alsovigorously defend fraudulent or inflated claims.
“This is welcome news for consumers who are rightly fed up with nuisance calls, fraud such as crash for cash and the huge number of spurious whiplash claims they pay for in their premium. These proposals bring us a step closer to saying good riddance to the ‘whip-cash’ merry-go-round that is the bedrock of the UK’s compensation culture.
"If these reforms come into force as envisaged, the savings for consumers is estimated to be around £40 - £50 a year. Aviva has been calling for these reforms for many years, and has pledged to pass on 100% of the savings of these reforms to our customers.”
Rob Townend, Claims Director, Aviva UK General Insurance
get the right outcome for our customers.
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