Improving the way you trade online

Over the past 12 months we’ve made a number of improvements to Fast Trade, launching our award winning Prospects tool, simplifying policy wordings and expanding appetite on certain products. But, we’re not resting on our laurels; we’re continuing to make trading online quicker and easier for you.

Last year our newly enhanced Prospects tool, on Fast Trade, won ‘Best use of Technology to improve client experience’ at the Insurance Times Tech Awards 2015.

The enhancements to the tool, launched in September, make it even easier to get a quote for customers you’ve previously quoted for, or lapsed with us.

It’s so simple that an indicative price is displayed (based on the information we already hold) without you having to do anything. We’ve even put the quotes in date order and will highlight a ‘Deal of the Week’ when appropriate, showing the largest saving on premium.

We’ve also made it easier to find your customers on Fast Trade. Using the ‘Find Clients’ option, you can now locate your client records using a Policy or Quote Number search.

 

We’ve taken on board broker feedback and expanded our appetite on our Minifleet product to include vehicles for ‘Carriage of Goods for Hire or Reward Use’ and introduced more age bandings to accommodate small businesses that require business use for young drivers.

 

One of the most significant changes we’re making is to our policy wordings on Fast Trade, making them so much easier to navigate and understand.

 

Our simple new design incorporates icons and colour to clearly show what is covered and not covered, and where there are any actions the customer needs to take to get the full benefit of the cover. We’ve added digital functionality too, so when viewed online you can click between sections quickly and easily, and hovering over a defined word will instantly generate a pop up box explaining what we mean.

 

The Commercial Property Owners wording, launched in November last year, was the first to benefit from the new clear-cut language and streamlined format, and the Residential Property Owners and Self Employed wordings will be available in this simplified style as of Monday 14th March. Other Fast Trade wordings will follow suit in the coming months. 

 

Access Fast Trade here

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