Aviva volunteers step up their support for flood victims

Following the adverse weather and flooding in the South earlier in the year, our claims teams have been busy working hard to make sure your customers get back on their feet as quickly as possible.

However, it hasn’t just been our staff in the contact centres who’ve been going the extra mile.

When our sales and trading teams from London and South West decided they also wanted to help those who’d fallen victim to the floods, they donned their wellies and went out into the local communities, volunteering their time in a number of ways to support members of the general public.

The teams represented Aviva at three community hubs set up in Wraysbury, Datchett and Cookham Rise. Here, residents could seek support from their local agencies including the council, environment agency, fire brigade, police, army, citizens advice and the church.

Our volunteers, including Jeremy Wall, Aviva Regional Risk Solutions Manager (pictured above with Craig Miller, Head of Public Protection for Royal Borough of Windsor & Maidenhead) were able to provide information on a wide range of insurance queries, from advice regarding flood claims and government £5k contributions to concerns around insuring against any future flooding.

As well as these advice centres, volunteers were there to support in other ways...

One 81 year old lady was living alone in her bungalow that had been affected by the adverse weather and at the height of the flooding the army had helped lift some of her most precious items upstairs to avoid water damage. After arriving at the community hub, our Aviva volunteers stepped in to help her re-lay her most prized possession - a Chinese carpet from 1935.

The team received thanks from the Royal Borough of Windsor and Maidenhead who were exceptionally grateful for Aviva’s support during these times.

We’d love to hear how you’re supporting your community, whether it’s with flood support or simply getting involved in local projects. With the recent launch of the Community Fund 2014, there’s more ways you can make a difference than ever before, plus you could secure some much needed funding for a project important to you.

Post a comment

Please Log in to post a comment.

Log in to save this page to your favourites.