In May, we were once again proud to be headline sponsors of BIBA Conference. Our stand had an exciting buzz of conversation as we shared on-going ambition to be number one for brokers.
Many key Aviva figures attended BIBA including Phil Bayles (Intermediary and Partnerships Director).
Phil commented: "It’s been brilliant. We love BIBA. We get to see literally hundreds of our brokers in a very short space of time. We have great business conversations and have a bit of fun with them in the evenings. And we certainly pick up a great temperature check about how well we are doing. I've had lots of feedback today around how well we are trading in the regions and we've seen the response times improve that we've worked on over the past 18 months. We've also received some great feedback around our claims service which has become a real differentiator for us as other insurers are tightening up their claims policies in the face of commercial underwriting results. So we love BIBA. It’s a real buzz. It’s exhausting, but we wouldn't have it any other way!"
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