It’s never been easier to talk Distinct



Did you know you can now chat online with one of our Distinct, high net worth underwriters?

Live Chat can be found on Aviva Broker and gives you access to our experts, who can help you with your high net worth queries. It all happens in real time, so there’s no waiting around and they can give you a quick response.


Live Chat is a quick and easy way of resolving your queries and you can even get an email transcript of the conversation for your records. We’re really proud of our Live Chat staff as they are the right people to be there for you when you need them – they are the experts in their field. It’s such a hassle free way to get in touch with us.

Our Distinct underwriters can provide you with real time answers to your queries on subjects such as cancellations, renewal premiums and general policy information.

With the use of Live Chat as another service option we believe it will save invaluable time for both yourselves and underwriters alike. Our vision is to under no circumstances to sacrifice service, but be able to focus on driving forward securing good quality business.

You can also use Live Chat to talk to our Aviva Broker online support team for technical and navigation queries as well as the Commercial Online Underwriting Team for any Fast Trade questions.

Don’t forget, we’ve recently updated our Live Chat engagement window and following these changes, you may no longer receive a flashing notification on your desktop once we’ve responded to your message. Just keep an eye out for our response by checking our Live Chat window.


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