Your enhanced Minifleet product
We’re making a number of changes to our Minifleet product to make it even easier for you to trade your business with Aviva, providing you and your clients with more flexibility and control.
These changes will be live for new business risks where the effective date of cover is 22/09 onwards, and renewals where effective date of cover is 05/10 onwards.
We’re introducing the ability to select driving option at vehicle level. This will offer greater flexibility and enable us to provide more accurate pricing dependent on your clients’ needs. It will also increase the number of potential solutions you have to offer them during this period of uncertainty, where affordability maybe higher up their agendas.
And, our Special Types and Agricultural Vehicles will have an ‘Open Driving’ option in recognition of the wider needs of these clients, ensuring our quotability is high for these risks.
Convictions - this will now include a question on the main vehicle used by the driver, which will allow us to attach a fairer application of any additional terms to that vehicle rather than across the policy, which will result in a better price for your client.
Modifications - this has been removed from the assumptions and you will now have the ability to add any modification details for Private Cars and Goods Vehicles. This will help reduce the number of referrals in this area and also provide us with the additional information required for cases that will still require attention, improving our speed of service to you and your client. It will also improve the accuracy of information recorded on the Statement of Fact providing added reassurance around fair presentation of risk.
Hazardous goods & locations - this has also been removed from the assumptions and you will now have the ability to provide this information as part of the quote journey, enabling us to provide a quicker referral response for you and your client. Again, this will also improve the accuracy of information recorded on the Statement of Fact providing added reassurance around fair presentation of risk.
Young drivers (meeting our criteria) - where the driving option ‘Any driver-excluding drivers under 21 other than named’ is selected we will now capture the detail of the young driver(s) as part of the quote journey. This will enable us to provide a quicker referral response to you, enhancing the quality of our support and the service you provide to your clients.
In addition, where the young driver is acceptable, the driving option at vehicle level will also allow us to apply any young driver terms to the vehicle(s) they will be driving, rather than across the policy, which will result in a better price for your client.
Substitution of vehicle has for some time created additional work, involving you having to process two separate transactions or contacting us to help out. We are delighted to have a solution for this, and have improved our functionality to cater for substitution of vehicle adjustments.
We’ve also added new functionality for changes to registrations, which means you’ll now be able to process these frequent adjustments easily, without the need to contact us.
Let us know what you think
As always, we welcome your thoughts on Fast Trade. If you’d like to leave us some feedback on the Commercial Combined referral improvement - or any other comments you may have – select ‘Feedback’ within the ‘Options’ menu in Fast Trade and tell us what you think.
We’re committed to ensure our Minifleet product continues to deliver for you and your clients, and these changes will enhance our product offering to you.
But we’re not stopping there, and there’s more great stuff to come on Minifleet this year.
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