December 2018

  • Andrew Scott – “Keep challenging Aviva”

    It’s been three months since the launch of the Aviva Broker Community, so we thought we’d catch up with Chairman, Andrew Scott, to hear his thoughts on what’s been achieved in the last 90 days.

  • Phil Bayles on claims and loss notification

    For more than 320 years, Aviva has been there for customers when the unexpected happens – we want to help our customers face difficult circumstances when they need to make a claim. So, we caught up with Phil Bayles, to talk about how we can all improve this service for our customers.

  • Making it easier to let us know about a claim

    How can we best look after your personal and commercial motor customers when it comes to a claim? The first step is to let us know about the claim as soon as possible and all the details about any third party involved, especially their phone number.

  • Making a world of difference: a year as Global Corporate & Specialty

    2018 saw the transformation of our Corporate and Speciality Risk business into the newly rebranded Global Corporate & Specialty (GCS) division; signifying our growth into a world class operation that has earnt the trust of both corporate brokers and clients alike.

  • Taking care of business

    Retaining the title of Insurance Times Commercial Lines Insurer of the year, as well as General Insurer of the year last week, has been a fantastic testament to the fact that we’re continuing to develop our commercial offering in line with the feedback we receive from you.

  • A look back at the Club 110 Conference

    Getting to know you and your businesses is a crucial part of the Club 110 relationship - spending time to understand what you need to grow your business, nurture and grow your people and to better service your customers through a range of support propositions exclusive to you.

  • Broker causes celebrated at annual Aviva Community Fund finale

    In March this year, over £225,000 was awarded to the winning broker supported causes in the Aviva Community Fund.

  • A look back on BIBA 2018

    Firmly in our calendar every May is the annual BIBA Conference and Exhibition. This year’s event saw the largest attendance of brokers and insurers to date and we enjoyed the usual two-day dose of BIBA Fever; getting to spend time with hundreds of brokers on our stand.

  • Twelve months with the Future Leaders!

    January 2018 saw the launch of the Aviva Future Leader Programme. Nineteen broker delegates from across the UK joined the programme to become the first brokers to take on and experience the two-year broker leadership journey.

  • Broker Roadshows landing in a city near you from February 2019!

    It’s with great excitement we’re able to announce that the new Aviva Broker Roadshows will be launched in early 2019. Heading into their fifth year, the roadshows offer brokers a unique opportunity to get closer to the wider Aviva team and our specialist partners. It's also a great chance to explore our products and services as we bring all of these around the country to you.

  • Could you be the winner of our Harrod's Christmas Hamper?

    It wouldn't be Christmas without a bit of festive fun. You could be the lucky winner of a luxury Harrods Christmas Hamper! For your chance to win, simply complete our festive quiz questions.

  • A look back since the launch of our Cyber cover

    It’s no secret that cyber crime has become an unprecedented threat in 2018. As our industry becomes increasingly reliant on evolving technologies, the disruption of cyber related incidents only continue to grow.

  • A look back on our Risk Management Solutions

    An exciting year for our Risk Management Solutions, we’ve expanded our specialist partner network to improve our already comprehensive range of support.

  • Don’t just take our word for it. Hear what our Brokers have had to say this year about Broker Mentor…

    A busy year in the life of Broker Mentor, which has seen a website refresh as well as a busy webinar schedule of marketing content too.

  • The Aviva Broker Community

    We believe in a thriving independent broker market – it’s crucial to our industry. So, in October, we launched the Aviva Broker Community, supporting regional independent brokers like never before. What do Phil Bayles and Gareth Hemming think about the Aviva Broker community?

  • Taking personal lines personally in 2018

    In 2018, we made a significant step-change for our personal lines proposition, delivering multiple improvements to make placing personal lines with Aviva easier and more convenient than even before.

  • The year of the niche

    It might have been the Year of Dog according to Chinese Astrology, but here at Aviva it’s been the year of the niche. Our schemes experts were busy looking to make expert brokers’ niche know-how work harder for them, while the breadth of niche schemes on Marketplace continued to grow.

  • Property Owners relaunch

    We know that many landlords own both residential and commercial properties, which is why we’ve changed our online Property Owners product to offer mixed portfolios on Fast Trade and imarket for the first time.

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