Help Centre

Stand Alone Travel

• What products can I renew through Personal Lines e-services?
• How do I add extended stay cover?
• Why is my client having to purchase extra cover for Closure of Airspace, Airport & Ports cover? Why isn't it covered as standard?
• Does the purchase of this upgrade for insured adults cover children named on the policy for free?
• I need to cancel a travel policy mid-term where is the refund of premium?
• How do I proceed with an e-services Travel quote if a medical condition has been referred or excluded?
• On an e-services Travel quote, what is the age limit for travellers?
• On an e-services Travel quote, what is classed as 'Winter Sports'?
• Why isnt Baggage cover automatically included in the Travel premiums?
• What is the number to report a travel policy claim?

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