Help Centre

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• What are the requirements for minimum security locks on a household policy?
• What are the Single Article Limits (SAL) on a household policy?
• What terms are applied for properties with flat roofs on a household policy?
• When completing a Your House or Home Plus e-services quotation, how many properties can I quote for under one policy?
• How do I notify the company of a change of Insured?
• I have forgotten my Username for a Personal Best Policy?
• What do I do if I get an system error on Personal Best?
• What if I have not got the vehicle registration when processing a motor quote on the Personal Best system?
• How long are quotes available to view on Personal e-services?
• When completing a Your House or Home Plus e-services quotation, why can't I see an option to get a 'Quote'?

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