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• What are the requirements for minimum security locks on a household policy?
• What happens if property is unoccupied on a household policy?
• What are the consequences of having two demands and needs statements for Personal Best?
• When completing a Your House or Home Plus e-services quotation, what security requirements are imposed?
• What terms are applied for properties with flat roofs on a household policy?
• How do I know whether to ask for a Your House or Home Plus e-services quotation when I'm looking for household insurance?
• What is the theft from outbuildings limit for a Household Policy?
• What products can I renew through Personal Lines e-services?
• What are your definitions of distance and face-to-face selling in relation to credit agreements for Personal Best?
• How does the claims service for Personal Best differ to the claims service I am used to?

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