Help Centre

Aviva Broker Collections - Accounts

• Why cant I trace a policy/find any transactions despite keying in the correct policy number?
• What do I need to do with Fast Trade queries on the statement?
• What payment options do I have to pay?
• What is Aviva Risk Index?
• Will Aviva Broker Collections provide us with details of archived policies?
• How do I add a new user?
• Why is the 'Pay' option greyed out?
• What do I do if my account is in credit?
• How do I print my payment history?
• What is the payment method for EDI policies?

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