Help Centre

Aviva Broker Collections - Accounts

• Why is the 'Pay' option greyed out?
• My commission is not what I expect it to be?
• How do I pay for an item that is not showing on my account?
• I want to make payment via broker Direct Debit but I can not select this payment method?
• What do I do if my account is in credit?
• What do I need to do with Fast Trade queries on the statement?
• What is EDI?
• Why cant I trace a policy/find any transactions despite keying in the correct policy number?
• How do I add a new user?
• What is Aviva Risk Index?

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