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When will the annual gas boiler service be carried out?
When you customer first purchases Aviva Response, HomeServe will carry out a boiler health check at a time that is convenient for them A HomeServe engineer will inspect the heating system to ensure it is working safely and confirm we can cover it.
They will also carry out the first boiler service during the same visit as long as the boiler passes its health check.
Provided we offer renewal, we will contact your customer each year to arrange the annual boiler service. This will usually be carried out between April and September so we can keep the winter months free to help customers with heating emergencies. We offer morning, afternoon and evening appointments, 7 days a week.
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