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Who is eligible to buy Aviva Response?

Aviva Response can cover your customer if:

• they own their home and it is their permanent home, occupied solely by them and their family as a private residence, and not used for business.
• their home is powered by natural gas

Unfortunately we are unable to cover flats, maisonettes, mobile homes, bedsit, let properties or properties powered by LPG, electric, oil or solid fuel.

There are a few boilers we can’t cover such as;
• Ideal Istor, Chaffoteaux Britany Combi, Servowarm: Savannah, Select, Sorrento, Supreme, XLF, Saxon and Elite models, all Gledhills and Ferroli models, and
• Elson tanks and thermal storage units (e.g.. Potterton Powermax or Potterton Promax Store)

For more detailed information on eligibility please refer to the policy wordings.

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