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What are the consequences of having two demands and needs statements for Personal Best?
Aviva produces a demands and needs statement as a standard part of policy documentation. When you provide an advised sale to your customer, you will need to include your demands and needs statement and remove the Aviva version from the documentation. However, when the customer receives documentation directly from Aviva, they will therefore receive Aviva's demands and needs as well as your own. Please note that your version will override the Aviva version.
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