Your van

Overview

A mass market offering for drivers of all ages insuring a van weighing up to and including 3.5 tonnes.

Key description

An established product that offers wide cover as standard. It can be enhanced by choosing from additional optional covers to suit your clients’ individual needs.

  • Approved repairer network – we’ll book the vehicle into an approved repairer and provide a lifetime guarantee on repairs
  • Uninsured driver promise – we will refund any excess and no claim discount will not be affected if the accident is proved to be the fault of an uninsured driver
  • Loaned vehicle cover – we’ll cover any motor vehicle loaned to the policyholder for up to seven days by a garage, motor engineer or vehicle repairer while the vehicle we cover is being serviced, repaired or having an MOT test
  • Replacement locks if ignition keys are lost or stolen
  • Option to protect no claims discount
  • Optional replacement van cover, breakdown cover and foreign-use cover.

Selling points

  • Market-leading claims service available 24-hours a day, 365 days a year
  • Offers several market-leading benefits from a name that clients can trust
  • Your clients can also benefit from our range of risk management solutions support services, tools and resources.

Documents

Key documents

  • To access key documents please log in.

All current documents

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Motor Insurance Database

Claims

We recognise the impact that a claim can have on your client’s business. We want to get your customers back to business as quickly as possible.

New claims

We offer a complete claims service.

  • 24/7/365 Personal Motor Claims team.
  • Fast and simple claim reporting.
  • UK-based first notification of loss service.
  • Book the vehicle into repairers on first phone call.
Report new claims

Reported claims

  • Dedicated commercial motor claims experts.
  • We proactively manage vehicle off-road time for your clients.
  • Fast total loss decisions.
  • Lifetime guarantee on repairs through our approved network.
  • Specialist technical and bodily injury teams.
Manage reported claims

Service channels

  • Available through all major software houses.

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