Legal

Acceptance

Please read these terms carefully - they apply to your use of this website. By proceeding with access to our website you are deemed to have accepted these terms.

UK only

The pages on this website are intended for access and use by UK residents only and comply with appropriate UK legislation and regulation.

International enquiries

If you are accessing this website from outside the UK, local legislation may not permit us to provide products for you in your own country.

Please see our parent company website at www.aviva.com for further details of our services in other countries.

Trade marks

Aviva, the Aviva Logo are registered trademarks of Aviva Plc or other Aviva Plc group companies ("Group Companies"). Aviva Plc or its Group Companies may also claim rights in other trade marks, service marks, logos and icons contained on this site. All rights are expressly reserved.

Copyright

Copyright in the whole and every part of this website belongs to Aviva Plc or its Group Companies, unless otherwise indicated, and may not be used, sold, licensed, copied or reproduced in whole or in part in any manner or form or in any media by any person without the prior written consent of Aviva Plc.

Accuracy and validity of information

Whilst we take all reasonable steps to ensure that the information contained within these pages is accurate and up-to-date, it is nonetheless supplied on an "as is" basis and accordingly we do not accept any liability for any errors or omissions.

If you are in any doubt as to the validity of information made available within these pages, we recommend you seek verification by contacting us.

Availability

Whilst we take all reasonable steps to ensure this website is always accessible we will not be held liable if, for any reason, the website is unavailable for any period. We may also have to suspend access to the website for routine or emergency updates and maintenance but we will endeavour to keep any disruption to a minimum.

In addition we cannot warrant that this website will be free of viruses or defects of any description and we will not be held responsible for any technical problems you may suffer as a result of your use of this website.

Third party websites

This website may also contain hypertext links to websites operated by third parties. The responsibility for the operation and content of those websites shall rest solely with the organisation identified as controlling the third party website and will be governed by separate terms and conditions. Links are provided for convenience and inclusion of any link does not imply endorsement in any way of the site to which it links. We accept no responsibility or liability for the contents of any linked website.

Personal information

Our usage of your personal information is governed by our Privacy Policy, which forms part of these terms. Please read the Privacy Policy carefully - it deals with your rights and our obligations in relation to your personal data, including what we can do with it, to whom we may disclose it together with your rights of access.

Disclaimer

Neither Aviva plc nor any other Group Company will be liable for any loss of use, profits, savings or data or any indirect, special or consequential damages or losses, whether such losses arise in contract, negligence or tort, including without limitation to the foregoing any losses in relation to your use of, reliance upon or inability to use the website.

Variations

We reserve the right to update these terms from time to time without notice to you. We recommend you regularly revisit this page to ensure you have seen and are aware of our latest terms.

Choice of law

English law shall govern the use of the website and in the event of a dispute you irrevocably submit to the exclusive jurisdiction of the English Courts.

Norwich Union Companies

Wherever the name Norwich Union (and from 1 June 2009 Aviva) is used within these pages, this implies one or more of the following companies, who may or may not offer products or services on this site. Further details can be found on the respective product pages:

AVIVA plc
Aviva plc Registered Office St Helens, 1 Undershaft, London EC3P 3DQ. Registered in England Number 2468686.
Norwich Union Life & Pensions Limited
Norwich Union Life & Pensions Limited Registered Office 2 Rougier Street, York YO90 1UU. Registered in England Number 3253947. A member of the Norwich Union Marketing Group which is authorised and regulated by the Financial Services Authority. Member of the Association of British Insurers.
Norwich Union Annuity Limited
Norwich Union Annuity Limited Registered Office 2 Rougier Street, York YO90 1UU. Registered in England Number 3253948. A member of the Norwich Union Marketing Group which is authorised and regulated by the Financial Services Authority. A member of the Association of British Insurers.
Norwich Union Insurance Limited
Norwich Union Insurance Limited. Registered Office 8 Surrey Street, Norwich, Norfolk NR1 3NG. Registered in England Number 99122. “Norwich Union Direct” is a trading name of Norwich Union Insurance Limited. Authorised and regulated by the Financial Services Authority.
Norwich Union Insurance Services Limited
Norwich Union Insurance Services Limited Registered Office St Helens, 1 Undershaft, London EC3P 3DQ. Registered in England Number 2180191. Authorised and regulated by the Financial Services Authority.
Aviva Investors Pensions Limited
Aviva Investors Pensions Limited Registered Office No 1 Poultry, London EC2R 8EJ Registered in England Number 1059606. Authorised and regulated in the UK by the Financial Services Authority. Member of the Association of British Insurers.
Aviva Investors Fund Services Limited
Aviva Investors Fund Services Limited registered in England Number 5547711. Registered Office No 1 Poultry, London EC2R 8EJ. Authorised and regulated in the UK by the Financial Services Authority and a member of the Investment Management Association. Aviva Investors Fund Services is also a business name of Aviva Investors London Limited, registered in England Number 2152949. Registered office No 1 Poultry, London EC2R 8EJ. Authorised and regulated in the UK by the Financial Services Authority.
Aviva Investors UK Funds Limited
Aviva Investors UK Funds Limited. Registered Office 1 Poultry, London, EC2R 8EJ. Registered in England Number 2503054. A member of the Norwich Union Marketing Group which is authorised and regulated by the Financial Services Authority for life assurance, pensions and investment products.
Norwich Union Healthcare Limited
Norwich Union Healthcare Limited. Registered Office 8 Surrey Street, Norwich, Norfolk NR1 3NG. Registered in England Number 2464270. Authorised and regulated by the Financial Services Authority.
Aviva Investors UK Fund Services Limited
Aviva Investors UK Fund Services Limited. Registered Office 1 Poultry, London, EC2R 8EJ. Registered in England Number 1973412. A member of the Norwich Union Marketing Group which is authorised and regulated by the Financial Services Authority for life assurance, pensions and investment products. A member of the Investment Management Association.
The General Practice Finance Corporation Limited
The General Practice Finance Corporation Limited Registered Office 2 Rougier Street, York YO90 1UU. Registered in England Number 2334210. Introducer only to Norwich Union Life Services Limited, CGU Bonus Limited and Norwich Union Insurance Limited.
Norwich Union Life Direct Limited
Norwich Union Life Direct Limited. Registered Office 8 Surrey Street, Norwich NR1 3NG. Registered in England Number 4409793. Norwich Union Life Direct Limited is an appointed representative of Norwich Union Life Services Limited a company which is authorised and regulated by the Financial Services Authority. Advice given by Norwich Union Life Direct Limited will relate only to the products of the Norwich Union Marketing Group.
Norwich Union Life Services Limited
Norwich Union Life Services Limited. Registered Office 2 Rougier Street, York YO90 1UU. Registered in England Number 2403746. A member of the Norwich Union Marketing Group which is authorised and regulated by the Financial Services Authority.
Aviva Insurance Limited
Aviva Insurance Limited. Registered Office Pitheavlis, Perth PH2 0NH. Registered in Scotland Number 2116. Authorised and regulated by the Financial Services Authority.
CGNU Life Assurance Limited
CGNU Life Assurance Limited. Registered Office 2 Rougier Street, York YO90 1UU. Registered in England Number 226742. A member of the Norwich Union Marketing Group which is authorised and regulated by the Financial Services Authority.
Commercial Union Life Assurance Company Limited
Commercial Union Life Assurance Company Limited. Registered Office St Helens 1 Undershaft, London, EC3P 3DQ. Registered in England Number 79678. A member of the Norwich Union Marketing Group which is authorised and regulated by the Financial Services Authority.
Norwich Union Equity Release Limited
Norwich Union Equity Release Limited. Registered Office 2 Rougier Street, York YO90 1UU. Registered in England Number 3286484. A member of the Norwich Union Marketing Group which is authorised and regulated by the Financial Services Authority.
NUWM Services Ltd
NUWM Services Ltd. Registered Office 2 Rougier Street, York YO90 1UU. Registered in England Number 3936759.
Norwich Union Personal Finance Limited
Norwich Union Personal Finance Limited. Registered Office 2 Rougier Street, York YO90 1UU. Registered in England Number 03125556.
Norwich Union Consumer Products Limited
Norwich Union Consumer Products Limited. Registered Office 8 Surrey Street, Norwich, Norfolk NR1 3NG. Registered in England Number 2725830. norwichunioncars.com, oneswoop.com and Norwich Union Dataservice are trading names of Norwich Union Consumer Products Limited.
RAC Financial Services Limited
Registered Office 8 Surrey Street, Norwich NR1 3NG. Company Number 5171817. Authorised and regulated by the Financial Services Authority.

Aviva Companies (valid from 01 June 2009)

Wherever the name Aviva is used within these pages, this implies one or more of the following companies, who may or may not offer products or services on this site. Further details can be found on the respective product pages:

AVIVA plc
Aviva plc Registered Office St Helens, 1 Undershaft, London EC3P 3DQ. Registered in England Number 2468686.
Aviva Life & Pensions UK Limited
Aviva Life & Pensions UK Limited Registered Office 2 Rougier Street, York YO90 1UU. Registered in England Number 3253947. Authorised and regulated by the Financial Services Authority. Member of the Association of British Insurers.
Aviva Annuity UK Limited
Aviva Annuity UK Limited Registered Office 2 Rougier Street, York YO90 1UU. Registered in England Number 3253948. Authorised and regulated by the Financial Services Authority. A member of the Association of British Insurers.
Aviva Insurance UK Limited
Aviva Insurance UK Limited. Registered Office 8 Surrey Street, Norwich, Norfolk NR1 3NG. Registered in England Number 99122. Authorised and regulated by the Financial Services Authority.
Aviva Insurance Services UK Limited
Aviva Insurance Services UK Limited Registered Office St Helens, 1 Undershaft, London EC3P 3DQ. Registered in England Number 2180191. Authorised and regulated by the Financial Services Authority.
Aviva Investors Pensions Limited
Aviva Investors Pensions Limited Registered Office No 1 Poultry, London EC2R 8EJ Registered in England Number 1059606. Authorised and regulated in the UK by the Financial Services Authority. Member of the Association of British Insurers.
Aviva Investors Fund Services Limited
Aviva Investors Fund Services Limited registered in England Number 5547711. Registered Office No 1 Poultry, London EC2R 8EJ. Authorised and regulated in the UK by the Financial Services Authority and a member of the Investment Management Association. Aviva Investors Fund Services is also a business name of Aviva Investors London Limited, registered in England Number 2152949. Registered office No 1 Poultry, London EC2R 8EJ. Authorised and regulated in the UK by the Financial Services Authority.
Aviva Investors UK Funds Limited
Aviva Investors UK Funds Limited. Registered Office 1 Poultry, London, EC2R 8EJ. Registered in England Number 2503054. A member of the Aviva Marketing Group which is authorised and regulated by the Financial Services Authority for life assurance, pensions and investment products.
Aviva Health UK Limited
Aviva Health UK Limited. Registered Office 8 Surrey Street, Norwich, Norfolk NR1 3NG. Registered in England Number 2464270. Authorised and regulated by the Financial Services Authority.
Aviva Investors UK Fund Services Limited
Aviva Investors UK Fund Services Limited. Registered Office 1 Poultry, London, EC2R 8EJ. Registered in England Number 1973412. A member of the Aviva Marketing Group which is authorised and regulated by the Financial Services Authority for life assurance, pensions and investment products. A member of the Investment Management Association.
The General Practice Finance Corporation Limited
The General Practice Finance Corporation Limited Registered Office 2 Rougier Street, York YO90 1UU. Registered in England Number 2334210. Introducer only to Aviva Life Services Limited, CGU Bonus Limited and Aviva Insurance Limited.
Aviva Life Direct UK Limited
Aviva Life Direct UK Limited. Registered Office 8 Surrey Street, Norwich NR1 3NG. Registered in England Number 4409793. Aviva Life Direct UK Limited is an appointed representative of Aviva Life Services UK Limited a company which is authorised and regulated by the Financial Services Authority. Advice given by Aviva Life Direct UK Limited will relate only to the products of the Aviva Marketing Group.
Aviva Life Services UK Limited
Aviva Life Services UK Limited. Registered Office 2 Rougier Street, York YO90 1UU. Registered in England Number 2403746. Authorised and regulated by the Financial Services Authority.
Aviva Insurance Limited
Aviva Insurance Limited. Registered Office Pitheavlis, Perth PH2 0NH. Registered in Scotland Number 2116. Authorised and regulated by the Financial Services Authority.
CGA Life Assurance Limited
CGA Life Assurance Limited. Registered Office 2 Rougier Street, York YO90 1UU. Registered in England Number 226742. A member of the Aviva Marketing Group which is authorised and regulated by the Financial Services Authority.
Commercial Union Life Assurance Company Limited
Commercial Union Life Assurance Company Limited. Registered Office St Helens 1 Undershaft, London, EC3P 3DQ. Registered in England Number 79678. A member of the Aviva Marketing Group which is authorised and regulated by the Financial Services Authority.
Aviva Equity Release UK Limited
Aviva Equity Release UK Limited. Registered Office 2 Rougier Street, York YO90 1UU. Registered in England Number 3286484. A member of the Aviva Marketing Group which is authorised and regulated by the Financial Services Authority.
AWM Services Ltd
AWM Services Ltd. Registered Office 2 Rougier Street, York YO90 1UU. Registered in England Number 3936759.
Aviva Deposits UK Limited
Aviva Deposits UK Limited. Registered Office 2 Rougier Street, York YO90 1UU. Registered in England Number 03125556.
Aviva Consumer Products UK Limited
Aviva Consumer Products UK Limited. Registered Office 8 Surrey Street, Norwich, Norfolk NR1 3NG. Registered in England Number 2725830. oneswoop.com and Aviva Dataservice are trading names of Aviva Consumer Products UK Limited.
RAC Financial Services Limited
Registered Office 8 Surrey Street, Norwich NR1 3NG. Company Number 5171817. Authorised and regulated by the Financial Services Authority.