Retail and Wholesale

Overview

Ideal for larger, independent retailers, retail chains and wholesalers, our Retail and Wholesale product offers the widest cover available in the market. Choose from a range of covers to meet your customers' requirements. You'll also find a number of essential benefits as standard.

Key product features

These include:

• Property damage and theft.
• Business interruption.
• Employers' liability.
• Public and products' liability.
• Loss of licence.
• Commercial legal protection.

Additional benefits

• 24-hour, 365-days-a-year claims helpline, providing emergency assistance when it's needed.
• Confidential legal and tax helplines, offering free support on key business issues such as contract disputes or debt recovery.
• Expert advice on all aspects of Risk Management Solutions, including a free helpline and information sheets and training and consultancy.
• Damage caused by hacking and viruses is available for internet retailers that have a dependence on computers and computer equipment through our standalone Computer policy.
• Discounted building valuation and unoccupied property services.
• Counselling service for policyholders and their employees.

Useful guidance

We concentrate on Small Medium Enterprises and can cover an extensive range of businesses whether on the high street or in a business park or shopping centre. Just ask there isn't much we can't arrange cover for.

For full details of cover and exclusions, please see our policy wording documents. You'll also find useful summary of cover documents.

Claims

We recognise the impact a claim can have on your customer's business. We want to get them back to normal as quickly as possible.

New Claims

Fast and simple notification of claims.

• Notify new commercial property claims 24/7/365 - online or by freephone, fax or e-mail.
• 24/7/365 help from emergency plumbers, glaziers and locksmiths to ensure your customers aren't left in a vulnerable position.
• UK-based.
• Rapid deployment of loss adjusters.
• Tried and tested weather response plan.

Report new claims

Reported Claims

Claims experts:

• Dedicated Commercial Property teams in Southend and Liability teams in Glasgow.
• Proactively minimise impact of a claim to your customer's business.
• Interim payments to keep your customers trading.
• Online claims tracking.
• 12 months guarantee on repairs carried out by our approved network.
• Claims solutions for all your customers - from sole traders to large organisations.

Manage reported claims

Find earlier versions

Find earlier versions

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