Minifleet

Overview

Our Minifleet product protects the needs of companies with between three and 12 vehicles (cars, goods carrying vehicles, special types vehicles and/or motorcycles) - all under a single policy. It's available for business and carriage of own goods vehicles (but not vehicles used for the purposes of hire and reward). A mixture of two vehicle types are required for fleets of three or four vehicles.

All your clients will benefit from our range of Risk Management Solutions support services, tools and resources - helping them to meet their Duty of Care obligations and keep costs to a minimum to improve the bottom line.

Key product features

• Blanket open driving certificates.
• Full policy cover extended to EU and selected other countries (see policy wording for details).
• Replacement vehicle - providing a new model where the insured vehicle is a car and is 12 months old or under; six months old or under for goods vehicles.
• 'Duty of Care' cover.
• Cover for medical expenses, personal effects and personal accident (for all Comprehensive policies).
• Uninsured loss recovery.
• The cost of replacing locks.

Additional benefits

Minifleet customers have access to 'Roadsense' - our dedicated helpline, website of tools, resources and products and other support services.

Roadsense comprises:

• An online self-assessment facility.
• Comprehensive, downloadable forms and 'best practice' templates, including a driver handbook and accident reporting pack and analysis forms.
• Free legal, vehicle security and Risk Management Solutions advice.
• Driver training solutions (from in-vehicle practical sessions to seminars and workshops).
• Driving licence checking service.
• Vehicle inspection service.

Other Minifleet benefits include:

• Clubline - our 24/7 freephone claims reporting helpline.
• A nationwide, managed network of approved repairers, providing guaranteed standards of workmanship - helping to get your clients' vehicles back on the road quickly.
• Optional RAC breakdown cover.

Useful guidance

We consider companies with fleets of between three and 12 vehicles, comprising cars, goods carrying vehicles, special types vehicles and/or motorcycles. Minifleet is for business use and carriage of own goods vehicles, but not for hire and reward vehicles. For goods vehicles, we cover own goods only to a maximum of 44T GVW. Two vehicle types are required for fleets of three or four vehicles.

For full details of cover and exclusions, please see our policy wording document. You'll also find a useful summary of cover.

Claims

We recognise the impact that a claim can have on your client's business. We want to get your customers back to business as quickly as possible.

New Claims

We offer a complete claims service.

• 24/7/365 first notification of loss team.
• Fast and simple claim reporting.
• UK-based first notification of loss service.
• Book the vehicle into repairers on first phone call.

Report new claims

Reported Claims

• Dedicated commercial motor claims experts.
• We proactively manage vehicle off-road time for your clients.
• Fast total loss decisions.
• Three-year guarantee on repairs through our approved network.
• Specialist technical and bodily injury teams.

Manage reported claims